Porter service is available for both arriving and departing passengers at a charge. Passengers can have their baggage carried from the Departures Kerbs and other drop-off points to check-in counters and from the Baggage Reclaim Hall on the Arrivals Level of Terminal 1 to ground transport pick-up points. To request the service, please contact ALLWAYS on its 24-hour hotline (+852 2275 0000) or visit their website.